IKONA Leonardo Núñez Nahum

IKONA is operated and represented by Leonardo Núñez Nahum, with business address at Gutiérrez Zamora 688, Centro, Veracruz, Veracruz, México, ZIP 91700. For the purposes of this Privacy Policy, IKONA is the data controller.

For any questions, please contact us at: contacto@ikona.com.mx.

We collect and process the following categories of personal data, depending on your relationship with us:

A. Clients, users, and prospects

Identity data: full name, company, job title.

Contact data: email, phone number, physical or billing address.

Financial data: billing details, payment information, tax identification.

Technical data: platform credentials, access logs, documentation or support files.

B. Suppliers and partners

Identity and contact details.

Banking and billing information for processing payments.

C. Employees, applicants, and former collaborators

Identity and contact data.

Academic, professional, and employment history.

Financial and payroll data.

Sensitive data (only when necessary and with explicit consent): health-related data, references, photographs.

We do not knowingly collect or process data from individuals under 18 years old without verified parental consent.

Primary purposes:

To provide the services you contract with us.

To manage business, financial, legal, or HR-related obligations.

To offer customer service, technical support, and training.

To evaluate job applications and manage employment.

To ensure security of systems, accounts, and operations.

Secondary purposes (optional):

To send promotional content, surveys, or newsletters.

To invite you to webinars, demos, or product-related events.

If you wish to opt out of marketing communications, you may do so by emailing: contacto@ikona.com.mx.

In certain cases, your personal data may be transferred and processed outside your country of residence, including jurisdictions that may not offer the same level of data protection.

We only transfer data when:

It is necessary for service provision (e.g. monday.com, Google, Stripe, make.com, etc.).

We are legally required to do so.

We work with third-party service providers under data protection agreements.

IKONA ensures all international transfers comply with applicable regulations and apply appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent measures.

Our website and digital services may use cookies and similar technologies to enhance user experience, monitor analytics, and personalize content. You may adjust cookie settings from your browser at any time.

Depending on your jurisdiction, you may have the following rights under data protection laws:

Access your data and request information about how it is used.

Rectify inaccurate or incomplete data.

Erase your data ("right to be forgotten").

Restrict or object to certain types of processing.

Data portability, where applicable.

Withdraw consent at any time.

To exercise your rights, please email us at contacto@ikona.com.mx with a brief description of your request and proof of identity. We will respond within the timeframe required by law (typically within 30 days).

We use appropriate technical, administrative, and physical safeguards to protect your data, including but not limited to:

Two-factor authentication for systems and accounts.

Role-based access control.

Encryption of sensitive data.

Employee confidentiality agreements and training on data protection.

Despite these efforts, no system is 100% secure. We encourage users to take precautions when sharing personal information online.

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. The latest version will always be available on this online document. If material changes are made, we will notify you via email or a prominent notice.